Age Concern New Zealand is committed to protecting your privacy and complying with the Privacy Act 2020.
Collection and use of personal information
We collect personal information that you provide through our website and online platforms, such as your name, contact details, and donation information. We collect and use this information for purposes including:
- processing and acknowledging donations
- communicating with you about our work, services, and activities
- responding to your enquiries
- maintaining accurate records
We will only use your information for the purposes for which it was collected or where otherwise permitted by law.
Disclosure of information
We do not sell, rent, or trade your personal information. We may share your information with trusted service providers or representatives who help us operate our services (for example, payment processors or IT providers), and only to the extent necessary for those purposes. Where information is shared, we take reasonable steps to ensure it is protected.
In some cases, your information may be stored or processed by providers located outside New Zealand. Where this occurs, we will ensure appropriate safeguards are in place as required by the Privacy Act 2020.
Storage and security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access or disclosure.
Access and correction
You have the right to request access to, and correction of, your personal information at any time.
Retention
We keep personal information only for as long as it is required for the purposes for which it was collected, or as required by law.
Communications
We may contact you to provide information about our work, services, or to update your contact details. You can opt out of communications at any time.
Public information (website and social media)
If you choose to share information on our public platforms (such as posting comments, images, or other content on our website or social media pages), that information may be publicly visible.
Contact
If you have any questions or wish to access or correct your information, please contact us at communications@ageconcern.org.nz.